Frequently asked questions

To drive in Gabon, you need a valid international driving permit in addition to your national licence. All our professional drivers hold the required licences and know the local regulations inside out.

We have vehicles suitable for people with reduced mobility. Please let us know about your specific needs when you book so that we can offer you the most suitable solution.

Yes, we offer transfers from Libreville International Airport to your accommodation. This service can be booked separately or included in your transport package.

Cancellations made more than 7 days before the scheduled date are refunded in full. Between 7 and 3 days before, 50% of the amount is retained. Less than 3 days before, the full amount is due. Special conditions may apply to groups.

For vehicles rented with a driver, fuel is included in the price. For self-drive rentals, the vehicle is delivered with a full tank and must be returned full.

To book a stay, you can contact us by phone, by email or through our contact form. Our team will help you choose the stay that matches your expectations and assist you every step of the way.

Our raffle is open to anyone aged 18 or over. Simply create your player account and get one or more tickets at the price shown on the raffle page. The draw takes place on the last day of each month. The results are published on our website and sent directly to the 10 winners.

Yes, we offer special packages for groups of 6 or more. These packages include preferential rates and personalised activities. Contact us for a quote tailored to your group.

Our ecological commitment is at the heart of our philosophy. We use eco-lodges, limit the impact of our activities, train our guides in responsible practices and donate part of our profits to local conservation projects.

Gabon can be visited all year round, but the ideal time is the dry season, from May to September. During this period, conditions are best for wildlife watching and for getting around the national parks.

The games are for adults only (18 or over). Only one account is allowed per person, and your email address must be verified before you first take part. You may be asked for proof of identity, in particular before a prize is handed over.

You can buy a credit pack and play with your credits, or pay for an entry directly. The payment methods available (mobile money, bank card, etc.) depend on your country. Your credits are added to your wallet as soon as our provider confirms the payment.

Each result is drawn on our servers, at the time of play, by a certified random number generator. The animation of the wheel, card or chest simply reveals that result: neither our staff nor the players can influence it.

Before each draw, we publish the draw's digital fingerprint. Once the draw has taken place, the verification data is published on the draw verification page, so anyone can check that the list of winners matches the fingerprint announced in advance.

Stays in the heart of Gabon's nature, activities, discounts on our services or game credits. The prizes at stake are shown on each game's page. They are personal and cannot be exchanged or redeemed for cash.

Your prizes appear in your player area, under "Prizes". Credits are added to your wallet automatically. For a stay or an activity, our team will contact you to agree on the dates and arrangements.

Yes. From your player area, under "Limits", you can set spending caps, take a break or request self-exclusion. See also our Responsible Gaming page.

Credits can only be used for the games on the website: they cannot be transferred or converted into cash, unless the law provides otherwise or in the event of a proven technical malfunction. If you have a problem with a payment, contact us quoting its reference.